Privacy Policy

Security and Personal Information

We know that your privacy is very important to you. That’s why protecting any personal information, such as your name, address or phone number that you provide to us is of the utmost importance to Ezcape Spa & Salon. We have prepared this Privacy and Security Statement to let you know to the manner in which Ezcape Spa & Salon collects, uses, discloses and otherwise manage the personal information you entrust to us.
When you provide personal information to us, you are consenting the manner in which Ezcape Spa & Salon collects, uses, discloses and otherwise manages your personal information, as set out below.
We may collect personal in formation that you provide us when you:

  • Visit our Spa or Salon for a service or product
  • Visit or register with our website or participate in another feature of our site such as online purchasing or online bookings.
  • Provide us with comments or suggestions

Purchasing at www.ezcapespa.com

When you purchase gift cards or book appointments we will collect your pertinent information from our client consultation form and keep a history of your purchases. We will use this information to process your orders and to better assist you when you visit or call us.

Return and Refund Policy

All products are final sale. Gift cards are final sale. Gift cards may not be redeemed for cash and must be presented as proof of payment to receive service.
Other Uses of Personal Information: Ezcape Spa & Salon uses personal information, to continually assess and improve the products and services we offer. We would also like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers.
We may also send you mail. Email you with information about our products and service offerings if you have provided us with your name and address, email address and phone number.

Disclosure of Personal Information

Personal Information Disclosure: Ezcape Spa & Salon will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein. If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (Canada Post, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.

Sale of Business

Ezcape Spa & Salon reserves the rights to transfer any information we have about you in the event we sell or transfer all or a portion of our business to a third-party acquirer.

Visiting our Website

In general, you can visit our sites without telling us who you are or providing us with any information.

Third Party links

Our sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. Ezcape Spa & Salon provides links to third-party websites as a convenience to the user. The inclusion of any link does not imply our endorsement of any other company, its websites or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such website and therefore have no responsibility or liability for the manner in which the organization that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
No data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information form unauthorized access, use or disclosure, Ezcape Spa & Salon cannot ensure or warrant the security of any information you transmit to us on our sites.

How to Contact us

We want to assure you that Ezcape Spa & Salon is dedicated to protecting your privacy. You can contact us or otherwise communicate your privacy concerns by:

  • Calling us 613-841-8400
  • E-mailing us at info@ezcapespa.com
  • Accessing your registration information on our sites.
  • Writing to us at the address below. Please indicate your e-mail address and phone number with your correspondence along with the information needed to support your request.

Ezcape Spa & Salon
900 Watters Rd.
Orleans, Ontario
K4A 0B4

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